The Trip BinderContact us
Email us and it opens a support conversation with the team — no form, no ticket number to keep. Replies come from the same thread, so just answer the email to continue. We typically reply within one business day.
In the app
Once you're signed in, open Help & support from your Account to browse help articles or start a conversation. An assistant answers common questions right away, and “Talk to a person” is one click away on every thread. Whatever we reply also lands in your inbox.
Common topics
- Getting started and creating your first trip
- Importing a roster from a spreadsheet or Google Sheets
- Inviting chaperones, co-organizers, and travelers
- Collecting medical and emergency information from guardians
- Billing, subscriptions, and restoring purchases
Privacy & data requests
For questions about your data, or to request access to or deletion of personal information, email contact@thetripbinder.com. You can also delete your account at any time from within the app. See our Privacy Policy for details.
Who we are
The Trip Binder is built and operated by Wondernook Studios LLC, an independent software studio based in Pennsylvania.