Terms of Service

1. Description of service

The Trip Binder is a trip management platform for K–12 school field trips. It allows school organizers to create trips, manage student rosters, assign chaperones and bus/hotel groups, track attendance, and communicate with parents. Guardians can link to their child's record, review trip details, and review and update their child's information for the trip.

2. Eligibility

Organizers and guardians must be at least 18 years old to create an account. Students may use the Service directly as travelers only if they are at least 13 years old. The Trip Binderis not directed to children under 13, and we do not knowingly permit anyone under 13 to create an account or join a trip, even with parental permission. Younger students do not use the Service directly; their information is managed by school organizers and linked guardians.

3. Account responsibilities

You are responsible for:

• Providing accurate information when creating your account
• Keeping your login credentials confidential
• All activity that occurs under your account
• Notifying us immediately if you suspect unauthorized access to your account

4. Organizer responsibilities and FERPA

If you use the Service as a school organizer, you represent and warrant that:

• You are authorized by your school to handle and share the student data you upload
• Your use of student records complies with FERPA and any applicable state student privacy laws
• You have obtained, or your school has obtained, any required parental consents
• You will not import records for any student over whom you do not have legitimate educational authority
• You will promptly notify us of any unauthorized disclosure of student data

We act as a service provider processing student education records on your behalf. We do not control the content you upload and are not responsible for ensuring your compliance with FERPA or your institution's data governance policies.

5. Guardian responsibilities

If you use the Service as a guardian:

• You represent that you are the parent or legal guardian of the student(s) whose records you claim or manage
• You are responsible for the accuracy of information you add or edit
• You understand that information you share with an organization is accessible to that organization's authorized organizers and assigned chaperones

6. Acceptable use

You agree not to:

• Import or submit student data that you are not authorized to share
• Use the Service to harass, threaten, or harm any individual
• Post, upload, send, or share content that is abusive, harassing, hateful, defamatory, sexually explicit, violent, or otherwise objectionable
• Use chat features to send spam or content unrelated to trip management
• Attempt to access another user's account or any record you are not authorized to view
• Reverse engineer, decompile, or attempt to extract source code from the app
• Use automated scripts or bots to access the Service
• Upload files containing malware or content that violates applicable law

Zero tolerance for objectionable content and abusive users. We do not tolerate objectionable content or abusive behavior in chat or any user-generated content. Messages containing prohibited language are blocked automatically before they post, and the app lets you report any message and block any user. We review reports within 24 hours and will remove content that violates these Terms and may suspend or permanently remove users who post it. To report content or a user outside the app, contact us at contact@thetripbinder.com.

7. Student health and medical data

The Service is designed to store health-relevant information about students for the purpose of student safety during trips. This information is not used for medical diagnosis or treatment. Organizers and chaperones who access student health information agree to use it only for the student's safety and well-being during the trip and to treat it with the same confidentiality as any other education record. Organizers enter only the health information the trip needs. The school decides what health information it collects, usually on its permission form, and the traveler's parents can see what is entered.

8. Content you provide

You retain ownership of content you upload to the Service, including student records, documents, photos, and chat messages. By uploading content, you grant us a limited, non-exclusive license to store, display, and transmit that content solely as necessary to provide the Service.

9. Privacy

Our Privacy Policy describes how we collect, use, and protect your information and student data and is incorporated into these Terms.

10. Intellectual property

The Trip Binder application — including its design, code, branding, and non-user content — is owned by Wondernook Studios LLC and protected by copyright, trademark, and other intellectual property laws.

11. Service availability

We make reasonable efforts to keep the Service available and reliable, but we do not guarantee uninterrupted access. If we discontinue the Service entirely, we will provide at least 30 days' notice so you can export your data.

12. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

The Trip Binder is a trip management tool. It is not a safety monitoring system, an emergency response service, or a substitute for adequate adult supervision. Trip organizers and chaperones remain solely responsible for the safety and supervision of students in their care.

13. Limitation of liability

To the fullest extent permitted by applicable law, Wondernook Studios LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

Our total liability to you for any claim shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) $100.

14. Indemnification

You agree to indemnify, defend, and hold harmless Wondernook Studios LLC and its officers, employees, and agents from and against any claims, damages, losses, and expenses arising from your violation of these Terms, applicable law (including FERPA/COPPA), content you submit, or your negligence or willful misconduct.

15. Termination

You may stop using the Service and delete your account at any time from the Account screen. We may suspend or terminate your access if you violate these Terms, if required by law, or if your account poses a security risk.

Deleting your account removes your profile, your trip memberships, and your sign-in immediately. Because the Service places adults and minors in shared conversations, we keep a restricted, non-public copy of messages and announcements you sent, and of any abuse reports about them, for 2 years after deletion, so that a child-safety or law-enforcement inquiry cannot be defeated by deleting an account. The same retention applies to a trip’s conversation when a trip is deleted. See the Privacy Policy for the full description. If you still own a trip, you must delete it or transfer ownership before your account can be deleted.

16. Subscriptions and payments

The Trip Binder offers one optional paid feature: an auto-renewing "Pro" subscription. Depending on where you buy, the purchase is processed by Apple, by Google, or by our payment processor on the web — the terms below say which applies.

A one-time "Trip Pass", which unlocked a single trip, was withdrawn from sale on 9 September 2026. Passes bought before then remain valid for the trip they were bought for, permanently, exactly as described when they were purchased. They cannot be bought, transferred to another trip, or reissued.

• In the iOS app, payment is charged to your Apple ID when you confirm the purchase. In the Android app it is charged to your Google Play account. On the web it is charged to the payment method you provide to our payment processor.
• Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
• Manage your subscription and turn off auto-renewal in your App Store account settings (iOS), your Google Play subscriptions (Android), or the billing portal linked from Account → Plan & billing (web).
• Current pricing is shown before you purchase. If a subscription price changes, we will notify you as required by the store you purchased through.
• Purchases made in the iOS app are processed by Apple under the Apple Media Services Terms and Conditions, and refund requests are handled by Apple. Purchases made in the Android app are processed by Google under Google Play’s terms. Purchases made on the web are processed by our payment processor, and refund requests for those should be sent to us.

17. Apple App Store

The following applies when you obtain the app through the Apple App Store:

• These Terms are between you and Wondernook Studios LLC only, not Apple, and Apple is not responsible for the app or its content.
• Your license to use the app is limited to use on Apple-branded devices you own or control, as permitted by the App Store Terms of Service.
• Apple has no obligation to provide maintenance or support for the app.
• To the maximum extent permitted by law, Apple has no warranty obligation for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any; Apple has no other warranty obligation.
• Apple is not responsible for addressing any claims relating to the app, including product-liability, legal, regulatory, or consumer-protection claims, or any third-party claim that the app infringes intellectual property rights.
• You represent that you are not located in a U.S.-embargoed country and are not on any U.S. government restricted-parties list.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

18. Governing law and dispute resolution

These Terms are governed by the laws of the State of Pennsylvania. Any dispute shall be resolved exclusively in the state or federal courts located in Pennsylvania. Before filing any legal claim, you agree to contact us at contact@thetripbinder.com and give us 30 days to attempt to resolve the dispute informally.

19. Changes to these terms

We may update these Terms to reflect changes in the Service or applicable law. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

20. Contact us

Wondernook Studios LLC
contact@thetripbinder.com