Open the trip, go to Roster and tap a traveler. The page is the same idea on the website and the phone.
What is on the page
- Health information: emergency contacts, allergies, dietary restrictions, medical notes, over-the-counter medicines allowed, and behavioral and other notes. Each heading shows only when it has something in it. A line under the heading reminds you that families can see this section. See Health information.
- Trip assignment: group, bus, count-off number and whether they travel as a student or an adult.
- Family documents: signed permission slips and other files the family uploaded.
- Travel days, flight details, music details and notes, when you use them.
- Parents & guardians: imported parent contacts and the parent accounts linked to this child. See Invite a parent or guardian.
- Guardian requests: questions sent to a parent before October 2026 still show here until they are answered.
- App account: whether a traveler account is linked to this record.
Edit details
Organizers choose Edit on the traveler's page. You can change names, grade, student ID, student email, group, bus, count-off number, flight details, the health information headings, custom fields and general notes. Emergency contacts are added and changed on the traveler's page. Under Traveling as, pick Student or Adult. Adults are travelers who are not students, such as a parent coming along; they get no staff access. Staff with an account belong on Staff & permissions instead.
Families can read the health information, the general notes and every custom field except the ones marked Staff only. Write a note only staff should read in a Staff only custom field. See Who can see what.
When parents change something
Parents edit their child's health information and emergency contacts themselves. You get a notification such as "Olivia's allergies were updated" with "Updated by a parent", so you always know.
Photos
On the website, Bulk photos under Roster matches a folder of photos to travelers by file name (for example smith_john.jpg). Review the matches, then upload them all at once. If a traveler's record has no photo, the roster shows the photo from their own account.
Unlink an account
Under App account, Unlink disconnects the traveler's account from this record. They lose the trip in the app. To give the record to a different student, issue a new personal code from Roster › Invite travelers.
Remove from this trip
At the bottom of the page, Remove from this trip removes the enrollment only. The student record stays in your organization for other trips. Attendance marks, room and bus seats and group membership on this trip go with it, and a linked traveler loses this trip. On the website you confirm by typing the traveler's last name (or REMOVE) first.