How you join depends on who you are on the trip.
Chaperones and co-organizers: the emailed invite
The organizer invites trip staff by email. Open the link in the email, sign in or create an account, and tap Accept invitation. You are on the trip with the role the organizer picked.
- Sign in with the same email address the invite was sent to. If you use a different address, you are not added straight away; the trip owner has to approve you first.
- If the email never arrives (school mail often lands in quarantine), sign in anyway with that address. The invitation is waiting at the top of your Trips page as "You're invited to a trip", with Accept and Decline.
- The link keeps working through the day after the trip ends, and for at least 30 days.
Travelers: the trip code
Students and adult travelers join with the 6-character code from the organizer.
- Sign in or create an account. On the website, go to your trips page and choose Join with a code. On the phone, tap + New on All trips, then Join a trip with a code.
- Choose I'm the traveler.
- Enter the trip code, your first and last name as the school has them, and your real date of birth.
- Tap Join trip.
If the roster already has your email, you are in at once. Otherwise you see Waiting for your organizer. You do not need to do anything else; the trip appears and you get a notification once they approve.
If the organizer gave you a personal 8-character code instead, type it in the same box. With your date of birth it links you straight away.
Parents and guardians
Choose I'm a parent or guardian and enter the trip code with your child's name and date of birth. Or, if the school emailed you an invitation, open the link in it instead. See Guardian and traveler access.
If it does not work
- No match. Check the spelling of the name and the date of birth with your organizer. The roster has to match exactly what you typed.
- Not approved. The organizer declined the request. Ask them; they can give a traveler a personal code, or send a parent an email invitation.
- Told to use the parent option. If you are a parent who chose the traveler door, go back and choose I'm a parent or guardian.
- Code already used. A personal code works once. Ask your organizer for a new one.
- Wrong account. Sign out and sign back in with the address the invite was sent to, then open the link again.
More detail: Trip code or personal code.